Terms And Conditions

1)            Introduction

This website is operated by GAMINL GROUP LTD. Throughout the site, the terms “we”, “us” and “our” refer to GAMINL GROUP LTD. Gaminal offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

2)            General Conditions

2.1 Any policies and conditions stated is site like FAQ or  Clarifications are considered part of and a continuation to this Terms of Service.

2.2 We reserve the right to refuse providing our services to anyone while ensuring we notify the customer of the reasons in compliance to the governing law.

2.3 You understand that your content (not including credit card information), may be transferred unencrypted and involves (a) transmissions over various networks; (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

2.4 You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Services and content, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

2.5 The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


3)            Online Store


3.1 By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country or province of residence, or that you are the age of majority in your country or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


3.2 You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

3.3 You must not transmit any worms or viruses or any code of a destructive nature.


3.4 A breach or violation of any of the Terms will result in an immediate termination of your Services.

4)            Modifications to the Service and Prices


4.1 Prices for our products are subject to change without notice. However, price changes will not affect or change in already placed orders.


4.2 We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.


4.3 We reserve the right to specify the type of products/services and quantity limits available for purchase per person or per order, while noting that this information will be clear and present to the customer before placing an order.


4.4 We reserve the right to change or cancel a placed order, in compliance with the governing law as well as notifying the customer of any change or cancellation.

5)            Products or Services


5.1 We have made every effort to display, as accurately as possible, the colors and images of our products that appear at the site. We cannot guarantee that your computer monitor’s display of any color will be accurate.

5.2 We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

6)            Third Party Links


6.1 include materials from third parties.


6.2 Third party links on our website may direct you to third party websites that are not affiliated with or controlled by us and so, we are not responsible for examining or evaluating the content or accuracy of information on these websites that are outside of our control. We do not guarantee and will not have any liability or responsibility for any third party materials or websites, or for any other materials, products, or services of third parties. However, we are responsible for ensuring that the safety and accuracy of services and information on our website is up to the highest cyber security standards in order to protect our customers from cyber-attacks or hackers.


6.3 We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

7)            User Comments, Feedback and Other Submissions


7.1 We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.


7.2 You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

8)            Prohibited Uses


In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

9)            Severability


In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.


10)       Gaminal Store Tearms And Conditions

10.1 The account must be registered with the full name to avoid rejecting your requests in the future.

10.2 You can only use the e-voucher / gift card for one time.

10.3 E-vouchers and gift cards are case sensitive. Please enter the code exactly as shown.

10.4  Any form of CD keys, e-voucher, gift cards, prepaid cards that have been reviewed from Gaminal account or delivered via email is not refundable or Interchangeable.

10.5  Gaminal and its affiliates shall not be liable for wrong purchases made by yourself, due to negligence and / or the inserting false / fake information, which may result in damage / loss. By purchasing any e-voucher / gift card from Gaminal, you understand / admit and accept Gaminal disclaimer.

10.6 When requesting any digital product, you acknowledge that you must carefully read the product description and confirm that the electronic goods you have purchased are correct.

10.7 After delivery, Gaminal is not liable for any loss or damage to the electronic goods that were purchased through Gaminal Store, knowing that Like Coupon does not bear responsibility for any invalid voucher if the purchase period exceeds 3 days.

10.8 The purchase process will be executed when the transaction is correct and unquestionable. Any purchase process on the website that is under any doubt ,incorrect or consecutively rejected, will be stopped immediately, and so will not be executed, as well as the full amount will be returned to the transferred account, without reference to the client, and the membership of the customer will be suspended, and all information is sent to Department of Cybercrime to complete legal proceedings about it.

10.9 It takes up to three weeks to return the amount to the owner in case that the request is not executed. Unless the client decides to replace it with another product.

10.10 By registering on the site, you agree to receive messages containing offers and discounts for the products offered on the site.

10.11 In some cases, your order may not be approved for several reasons, for example if the product you want to buy is not available, or if the product is incorrectly priced, or if the product cannot be shipped to your Country\Location, or if the order is found to be fraudulent. We will refund you for orders that are not accepted or that are canceled. Before we agree to the process, we may ask you to provide additional information, including but not limited to phone number and address or official documents that prove your identity.

10.12 When purchasing or sending e-mail, you agree to receive any emails from us.

10.13 Gaminal and its affiliates have the right to make any amendments or changes to the site or application and to the policies and agreements associated with the site, including the privacy policy, as well as the document for the terms and conditions of service.




11.1 Order cancellation

All orders can be canceled until they are changed from Hold to be under processing and shipped. Once the order sent or  shipping process has started, it can no longer be canceled.

customer satisfaction is our priority. That’s why we proudly offer absolute satisfaction guarantees that ensure our customers will receive a purchased item on time and as described.

11.2     digital codes (CD keys, e-voucher, gift cards, prepaid cards..)


Please be aware that all of digital codes which cannot be returned or refunded once purchased and delivered. So please make sure to choose the right product, with the correct store country in the correct currency before purchasing it, as we cannot refund or exchange items sent to the customer. The reason for this is that we have no guarantee that the code, delivered immediately after purchase, is still unused. thanks for understanding!

However, we do offer a guarantee to redeem the digital codes we provide. In case the code which is sent doesn’t work, we will do our best to help you fix this problem. Customer service can be reached through Support Service page in our website.


11.3     physical goods (physical shipped Products)

If a damaged or incorrect product is reported, you must provide photographic evidence within 2 days of receiving the item. If the claim is approved, a refund will be issued.

If customer does not want the product he received. Gaminal will study the case and after approved,  customer must return the item at his expense to Shipted Country  and the item must be unused.



11.4 Refunds are not available under the following circumstances:

11.4.1 Your order did not arrive due to an incorrect address provided by the customer;

11.4.2 Your order did not arrive due to exceptional circumstances beyond our control (for example, it was delayed due to a natural disaster).

11.4.3 If the product packaging is damaged but the product itself is intact, you must file a claim with the shipping company directly.

11.4.4 Missing Order: If a package was delivered (based on tracking number update) but you claim that you did not receive the item, you must file a claim with the shipping company directly.

11.4.5 your orders will be considered received and in satisfactory condition if you do not report the problem within the time frame.

11.4.6 If you encounter any of the above scenarios, you should report Issuance within 5 days of receipt. Otherwise, you agree that the product will be deemed acceptable and satisfactory.


11.5 Refund Processes

Returns processing is an essential part of running a business. We are here to help! We’ve put together the following steps to make this process easier:

11.5.1 Contact our customer care team via email at [email protected] and include evidence if necessary.

11.5.2 After a refund, return or exchange request is approved, the item must be returned to our address.

11.5.3 You must return the product and provide a tracking number.

11.5.4 Once you provide the tracking number and we receive the returned item, a replacement item or refund minus the shipping cost will be shipped to the card.



12)       Orders Delivery

12.1     digital codes (CD keys, e-voucher, gift cards, prepaid cards..)

Once the customer makes the order and shows status processing after we confirmed the payment, it will be made available on their gaminal.com account and relevant email account within minutes up to 3 hours.

But it may be longer to protect against fraud we occasionally hold orders, As part of our standard security measures, orders are routinely selected for review to ensure the safety of our site. Your order will be checked by one of our agents and should be cleared within 12 hours.


12.2     physical goods Shipping time  (physical shipped Products )

We have our products suppliers in many countries, therefore, shipping time is different according to customer’s location (it will be explained in the shipping description related to the product). In general(apply to all physical goods), all orders require 1 – 3 business days processing time. The estimated delivery time is 6 – 22 business days. (Please refer to COVID-19 Delayed Shipping Notice). In very rare circumstances, it may be up to 35 Business Days, for reasons related to the destination country and customs (please refer to your country customs legislation).

Gaminal has no obligation for payment of any tax in conjunction with the shipping. Customer is required to pay any applicable sales tax related if restricted or prohibited by his country’s law.


13)       Gaminal  Coupon.

13.1 Coupons are valid for a limited time only or limited to one coupon per customer. Gaminal reserves the right to modify or cancel coupons at any time.

13.2 The coupon may apply only to qualifying items. If you do not purchase the qualifying items or require a minimum purchase, when the coupon is in effect, the discount will not apply.



14)       Gift Cards

14.1 This Gift Card is redeemable at gaminal.com .

14.2 Gaminal reserves the right to alter any /all the terms and conditions of this Gift Card at any time without prior notice.

14.3 For balance enquiry and expiry, customer can call Contact our customer care team via email at [email protected]

14.4 This Gift Card is Valid for one year (12 Months) from the date of issue

14.5 This Gift Card cannot be exchanged for cash either in full or part.

14.6 This Gift Card can be redeemed for part value ( to requested to split it please contact customer service)

14.7 Should the purchase value exceed the value of the Gift Card, the differential value should be paid by the customer who redeems the Gift Card.

14.8 Gift Card once sold cannot be returned or refunded.

14.9 Items purchased online with the Gift Card are subject to Gaminal Store Terms of this Agreement.And Refunds are transferred as a gift card.



15)       Affiliate Program

15.1 Join the program

By signing up to be an affiliate in Gaminal Affiliate Program (the “Program”) you agree to be bound by the following terms and conditions (the “Terms”). Please ensure that you read them carefully before signing up. (“Gaminal”, “we”, “us”) and You (the “Affiliate”, “you”).


We reserve the right to update and change the Terms from time to time without notice. Any amendments, modifications, enhancements or changes to the Program.


15.2 Account Registration & Terms

You must provide your legal full name, a valid email address, and any other information requested in order to complete the sign up process for an Affiliate account (“account”)

You may not use the Program for any illegal or unauthorized purpose. You must not, in the use of the Program, violate any laws in your jurisdiction (including but not limited to copyright laws).


15.3 Referral Links & Promotion

Once you have signed up for the Program you will be provided with a URL link. It is your responsibility to ensure each such link is correctly formatted.


15.4 Referral Fees

For the sale of a subscription to be eligible to earn a referral fee, the customer must click through a link from your site, email, or other communications to Gaminal website and sign up within 30 days of the initial click-through. If they fail to sign up within those 30 days and later return without following your link, you will not earn a referral fee.


We will only pay referral fees on links that are automatically tracked and reported by our systems. For our systems to track the referral, the visitor must have cookies enabled. We will not pay referral fees if someone says they signed up through you but it was not tracked by our system.


The referral fee is 5% up to 10% of our revenue from customers that you refer (Digital Products not applicable). The referral fee will be credited to your Affiliate account once the customer pays their orders. Referral fees are only earned if a customer makes a payment in full.


15.5 Payment


15.5.1 Accrued referral fees are paid via bank transfer roughly once per month and only when your accrued referral fees total 100$ or more. You must have a valid bank account to receive referral fees (Transfer and currency exchange fees will be deducted) , or you can spend your credit in our store by Contact our customer care team via email at [email protected] to generate a Gift Card with the same amount, as we do not offer payment via cheque/check, credit card, cash or other methods.


15.5.2 Customer payments refunded or payments charged-back due to credit card fraud do not qualify for referral fees. We may delay crediting of referral fees subject to risk analysis considerations and Anti-Money Laundering procedures.


15.5.3 A summary of sign ups and statement of referral fees is available to the Affiliate by logging into their Affiliate account.


15.5.4 The referral fee structure is subject to change at our discretion. commission amount in the account may be different from the actual, as the commission of the digital product is a different value.


15.5.5 We reserve the right to disqualify referral fees earned through fraudulent, illegal, or overly aggressive, questionable sales or marketing methods.


15.5.6 All fees are exclusive of all taxes, charges, levies, assessments and other fees of any kind imposed on your involvement in this Agreement and shall be the responsibility of, and payable by you.


15.5.7 We reserve the right to check and change commissions on the basis of orders actually paid, the notification e-mail is not understood as a confirmed commission – this is only a notification, and every payment will be verified based on real transactions.


15.6 Termination

Gaminal, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Program, or any other Gaminal service, for any reason at any time. Such termination will result in the deactivation or deletion of your Affiliate Account, and the forfeiture and relinquishment of all potential or accrued referral fees in your Account if they were earned through fraudulent, illegal, or overly aggressive, questionable sales or marketing methods. Gaminal reserves the right to refuse service to anyone for any reason at any time. Upon the termination of this Agreement for any reason, you will immediately cease use of, and remove from your site, all links to the Gaminal website and all our images and other materials provided under the Program



16)       COVID-19 Delayed Shipping Notice

As the world continues to navigate through guidelines and changes that arise from COVID-19, we will always put our customers safety and best interest at the forefront of all we do.

Please note that orders that normally ship in 6-22 business days may experience a delay of other 10-20 business days. We thank you for your patience and understanding.

The ongoing pandemic has caused worldwide delays in shipping. These delays have affected the entire industry, particularly disrupting supply chains for retailers.

we will do our best to accurately project the timelines for all orders, but the unpredictability in the global supply chain means that there is always a risk of orders being delayed beyond our estimations. To ensure that you receive your order in a timely fashion,

We sincerely appreciate your patience and understanding during this time, and we will be happy to follow up with you regarding any questions or concerns you have related to existing or future orders.


17-Changes to Terms of Service

17.1  You can review the most current version of the Terms of Service at any time at this page.

17.2 We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.